For the elders who never opened an app.
A WhatsApp-native voice assistant fluent in Itsekiri, Urhobo, Isoko and Pidgin — built for the 1,800+ Iwere elders in and around Warri who live on WhatsApp but will never open our portal. Voice-first. Deferential. We, not the platform. Handles 94% of elder requests without pulling Nurse Mary off a visit.
ALERO · IWERE CARE · VOICE-FIRST · LIVE IN WARRI CENTRAL · SAPELE · OGHARA · UGHELLI · Q4 2026
1. Refill. Omadino Pharmacy confirm your Lisinopril 10 mg, 30 days. 3 refills left.
2. Delivery. Nurse Mary dey come Oghareki this afternoon to see Aunty Rita. She go stop by 3 PM with your medicine. No charge.
3. Sign the book. Na only thing wey you go do.9:40 AM✓✓
Six exchanges. Medicine on the way. No phone call to Houston at 3 a.m.
An elder patient’s Lisinopril ran out on Monday. He sent a voice note in Itsekiri at 9:38. By 9:42 the refill was confirmed, Nurse Mary was rerouted, and his son Kelvin in Houston had the plan. This is the conversation, turn by turn — with what Alero did in the background while Papa’s hands rested.
Voice in. Intent out.
Whisper-Itsekiri transcribes. Intent router splits refill + routing question.
Tool calls. Silent.
Pharmacy stock · Nurse Mary’s route · refill count. Never shown to Papa.
Reply. Deferential.
Itsekiri voice + text. Son looped with consent. Reminder set for 2:45 PM.
The conversation · in full
What’s actually measured
How your mother uses this — without ever knowing she is.
Your mother doesn’t download an app. She doesn’t sign up. She does what she already does: presses the microphone in the WhatsApp thread where her daughter sent her photos last Christmas. That’s it. Alero is on the other end.
You — diaspora family — see everything. A weekly summary lands in your inbox: every refill, every visit, every ride Nurse Mary arranged. Nothing private leaks. Your mother decides what her children see.
Four languages today · two in training
Live in four hubs today
Messages stay between you and INC. WhatsApp end-to-end encrypted.
Your mother’s voice notes are decrypted only on her phone and on Alero’s server. Not stored on a marketer’s drive. Clinical content is never shared with family without explicit opt-in. A panel of four native aunties reviews 50 random conversations a week. Anything that feels disrespectful goes back to the trainer that same day.